Terms of service

Last updated 4 October 2026

These terms are the agreement between you and Ben Delport Ltd (company number 16784775, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom), which runs Dashi at dashi.software ("we", "us"). By subscribing to or using Dashi you agree to them. Please also read our privacy policy.

1. What Dashi is

Dashi reads the public social media accounts you add, scores your posts against your own usual results, and uses AI to suggest video ideas, bios, insights and ways to earn from your content. If you connect a payment provider, it can also read your sales from it.

2. Your account

You must be 18 or older and give us accurate details.
Keep your password private. You are responsible for what happens in your account.
Accounts are for one person or business and may not be shared or resold.

3. Plans, prices and billing

Dashi is a monthly subscription. Current plans and prices are shown on our plans page before you pay. Prices include any taxes we are required to charge, unless stated otherwise.
You pay monthly in advance by card through Stripe. Your subscription renews automatically each month until you cancel.
Launch codes from our waitlist give the discount shown (currently 25% off your first month, on any plan). Each code works once, stops working 48 hours after Dashi opens (Saturday 17 October 2026 at midnight, South African time) and has no cash value.
If you move up a plan, the difference for the rest of your billing month is charged straight away. If you move down, it's taken off your next payment.
If a payment fails, we will let you know and may pause your access until it is paid.
We may change prices. We will email you at least 30 days before a change affects you, and you can cancel before it applies.

4. Cancelling and refunds

You can cancel any time in Settings. You keep access until the end of the month you have paid for, and you will not be charged again.
We do not refund part-months, except where the law requires it or if we have made a billing mistake.
If you live in the UK, you normally have 14 days to cancel a new digital service. By starting to use Dashi straight away you ask us to begin immediately, and if you cancel within those 14 days we may charge for the days you used.
Deleting your account in Settings cancels your subscription immediately.

5. Your content and accounts

Only add social media and payment accounts that you own or are authorised to use.
You keep all rights to your content. You give us permission to read, store and analyse it only so that we can provide Dashi to you.
Ideas, captions, bios and other text Dashi writes for you are yours to use.
You are responsible for what you post, and for following the rules of each platform (TikTok, Instagram, Facebook and others), advertising and consumer law, and any rules about disclosing paid partnerships.

6. Acceptable use

Do not use Dashi to break the law; to harass, deceive or harm anyone; to track accounts you have no legitimate reason to track; to scrape, copy or resell Dashi or its data; to get around limits or security; or to overload our systems. We may suspend or close accounts that do, and we will tell you why unless the law prevents it.

7. AI suggestions and results

Dashi's scores, insights, ideas and money advice are generated from your data and by AI. They can be wrong or incomplete, and they are not financial, legal or tax advice. We do not promise any number of views, followers, sales or income. Decisions about what you post and how you run your business are yours.

8. Other services

Dashi depends on third parties such as the social platforms and payment providers. If they change or limit what they make public, or an account is private or removed, some features may stop working for that account. We are not responsible for those services.

9. Availability and changes

We work to keep Dashi running and improving, but it may sometimes be unavailable, for example during updates. We may add, change or remove features. If a change takes away something important you pay for, you can cancel and we will refund any month you have paid for but not used.

10. Our responsibility to you

Nothing in these terms limits rights you have under consumer protection law where you live (including the Consumer Protection Act in South Africa and the Consumer Rights Act in the UK), or our responsibility for death, personal injury or fraud.
Otherwise, we are not responsible for indirect losses or for lost profits, revenue, followers or opportunities, and our total responsibility to you is limited to the amount you paid us in the 3 months before the problem.

11. Ending the agreement

You can stop at any time by cancelling or deleting your account. We may end your access if you seriously or repeatedly break these terms, or if we stop running Dashi, in which case we will give you reasonable notice and refund any month you have paid for but not used.

12. Changes to these terms

If we change these terms in a way that matters, we will update the date above and email subscribers at least 30 days before the change applies. If you do not agree, you can cancel before then.

13. Law and disputes

These terms are governed by the law of England and Wales. If you live in South Africa or elsewhere, you also keep the protection of the consumer law where you live, and you can bring a claim in your local courts. Please talk to us first at admin@dashi.software: most problems can be fixed quickly.

14. Contact

Ben Delport Ltd, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom. Email admin@dashi.software.